Privacy Policy

Effective Date: March 30, 2026
 
Introduction
Welcome to The Jewelry Depot. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website hosted on Wix Studio.
Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.
1. Information We Collect
We collect information you voluntarily provide to us, including:

• Name, email address, shipping and billing address

• Payment information (processed securely through third-party processors; we do not store full card numbers)

• Phone number (if provided)

• Account login credentials (if you create an account)

• Communications you send us (support inquiries, reviews)

 
We also automatically collect certain information when you visit our site, including IP address, browser type, operating system, referring URLs, pages viewed, and time spent on pages. This is collected through cookies and tracking technologies (see our Cookie Policy for full details).
2. How We Use Your Information
We use the information we collect to:

• Process and fulfill your orders and payments

• Send order confirmations, shipping updates, and receipts

• Respond to customer service inquiries

• Send promotional emails and newsletters (only if you have opted in)

• Improve our website, products, and services

• Detect and prevent fraud or unauthorized transactions

• Comply with applicable laws and legal obligations

• Analyze website traffic and user behavior via analytics tools

 
3. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies. We use both essential cookies (required for the site to function) and non-essential cookies (analytics, marketing) that are only activated after you provide consent through our cookie banner.
Please refer to our separate Cookie Policy for a full list of cookies we use, their purposes, and how to manage your preferences.
4. Third-Party Services
We work with trusted third-party services that may collect or process your data on our behalf. These include:

• Wix (website hosting and platform) — wix.com/about/privacy

• Payment processors (e.g., Wix Payments, PayPal, Stripe)

• Google Analytics — for website traffic analytics

• Google Ads — for advertising and remarketing

• Meta (Facebook) Pixel — for advertising and audience targeting

• Email marketing service (e.g., Mailchimp, Wix Email Marketing)

 
Each of these third parties is governed by their own privacy policies. We encourage you to review their policies directly.
5. Sharing Your Information
We do not sell your personal information. We may share your information with:

• Service providers who assist us in operating our website and delivering orders

• Law enforcement or government agencies if required by law

• Business successors in the event of a merger, acquisition, or sale of assets

 
6. Your Rights
Depending on your location, you may have the following rights regarding your personal data:

• Right to access: Request a copy of the personal data we hold about you

• Right to correction: Request that we correct inaccurate or incomplete data

• Right to deletion: Request that we delete your personal data ("right to be forgotten")

• Right to restrict processing: Ask us to limit how we use your data

• Right to data portability: Receive your data in a structured, machine-readable format

• Right to object: Object to our processing of your data for marketing purposes

• Right to opt out of sale (CCPA): We do not sell personal data

• Right to withdraw consent: Withdraw any previously given consent at any time

 
To exercise any of these rights, please contact us using the information in Section 13 below.
7. Marketing Communications
We only send marketing emails to customers who have opted in. You may unsubscribe at any time by clicking the 'Unsubscribe' link in any email or by contacting us directly. Please allow up to 10 business days for your request to take effect.
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order records are typically retained for 7 years for tax and legal compliance purposes.
9. Data Security
We implement industry-standard security measures to protect your information, including SSL encryption on all pages, secure payment processing, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
10. International Visitors (GDPR / UK GDPR)
If you are located in the European Union, United Kingdom, or other regions with data protection laws, you have specific rights under GDPR and UK GDPR. Our legal basis for processing your data is one of the following: performance of a contract (processing your orders), legitimate interests (preventing fraud, improving our services), consent (marketing emails, non-essential cookies), or legal obligation.
For EU/UK users, our Data Controller is The Jewelry Depot. To exercise your rights or for any data protection questions, please contact us at the information below.
11. Children's Privacy
Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
12. Updates to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will notify you by posting a notice on our website at least 14 days before the changes take effect and, where required by law, seek your consent. The updated policy will include a revised Effective Date at the top.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
Business Name: The Jewelry Depot
Email: Dan@thejewelrydepot.com
Phone: (810) 229-1706
Address: 9912 E Grand River Ave #700, Brighton, MI 48116
Website: www.thejewelrydepot.com